Frequently Asked Questions

Q: How does the SFA & Zipline Logistics partnership work? 

A: The partnership between Zipline Logistics and SFA is simple! Reach out via our contact form or call 888.469.4754 and a logistics solutions consultant at Zipline will help you get set up. We’ll verify you are in fact a member of SFA, then send over our onboarding packet, which is super simple – just fill out our digital forms and we can get rolling, moving your freight the same day if necessary.

Q: How are the 80-90% LTL discounts applied? 

A: Quotes shared by a Zipline Logistics solutions consultant will already factor in our discounted pricing. We can secure volume discounts of 80-90% off base rates of LTL providers with our strong carrier relationships and will happily share those discounts with you.

Q: What is the free freight analysis? 

A: SFA members can upload their historical shipping data and receive a free analysis of their transportation spend and performance. Sign up here and a Zipline Logistics solutions consultant will be in touch with detailed steps on how to format your data and how to get the most out of the free offering. Your data will be visualized in our KanoPI platform and a Zipline representative will walk you through the results. Depending on the amount and quality of data provided, SFA members can identify ways to cut their transportation spend and improve supply chain efficiencies.

Q: How do I get the most out of the free freight analysis? 

A: The more data you provide, the more information you’ll get back. We recommend sharing data that encompasses an average month, quarter, or year.

Q: What if I can’t find what I’m looking for in Zipline’s content library? 

A: Reach out via our contact form and let us know what topic or issue you’d like to learn more about. Our dedicated content team can generate a new resource for you or point you in the right direction. We’re here to help! Just let us know what you need.

Q: Can Zipline Logistics handle international shipments? 

A: Zipline can handle shipping throughout North America and aid with importing but does not help with exporting or logistics overseas.

Q: Does Zipline Logistics do tradeshow shipping? 

A: You bet! We can help coordinate your booth shipments and book the most reliable carriers. We handle both temp controlled and ambient orders.

Q: What if I am already a Zipline Logistics customer? 

A: Hello! Happy to see you over here. Not much will change, as you are already familiar with our competitive pricing, KanoPI tool, niche expertise, and customer service.

But, if you would like to take advantage of the complimentary freight analysis – an exclusive offering to SFA members – let your daily solutions consultant know and we can move forward with uploading and evaluating your historical data.