Frequently Asked Questions

Q: How does the SFA & Zipline Logistics partnership work? 

A: The partnership between Zipline Logistics and SFA is simple! Reach out via our contact form or call 888-GOZIPLINE and a logistics solutions consultant at Zipline will help you get set up. We’ll verify you are in fact a member of SFA, then send over our onboarding packet, which is super simple – just fill out our digital forms and we can get rolling, moving your freight the same day if necessary.

Q: What does Zipline Logistics do for SFA members?

A: Simply put, we’re here to get your product on the shelf stress-free, damage-free, and on-time. We use our uniquely qualified carrier network, world-class team of retail transportation experts, and state-of-the-art shipper intelligence tools to maximize your brand’s revenue and gross margin by eliminating out-of-stocks through optimized, on-time in-full performance.

Q: Does Zipline Logistics do tradeshow shipping? 

A: You bet! We can help coordinate your booth shipments and book the most reliable carriers. We handle both temp controlled and ambient orders.


Q: What if I can’t find what I’m looking for in Zipline’s content library?

A: Reach out via our contact form and let us know what topic or issue you’d like to learn more about. Our dedicated content team can generate a new resource for you or point you in the right direction. We’re here to help! Just let us know what you need.

Q: Can Zipline Logistics handle international shipments? 

A: Zipline can handle shipping throughout North America and aid with importing but does not help with exporting or logistics overseas.

Q: What if I am already a Zipline Logistics customer? 

A: Hello! Happy to see you over here. Not much will change, as you are already familiar with our competitive pricing, KanoPI tool, niche expertise, and customer service.

But, if you would like to take advantage of the complimentary freight analysis – an exclusive offering to SFA members – let your daily solutions consultant know and we can move forward with uploading and evaluating your historical data.